Meta Ads · Facebook & Instagram

Bring back the patients who almost booked.

Most people who visit your website don't book on the first visit. They get busy, they mean to come back, they forget. Meta retargeting follows them onto Facebook and Instagram and brings them back to book, turning traffic you've already paid for into patients.

HOW RETARGETING WORKS
1Visits your website
clinica.com/back-pain
From Google, SEO or AI search
2Leaves without booking
“I'll book later…”
Busy, comparing, or just forgets
4Comes back and books
THURSDAY
New patient · 10:30
A patient you'd have lost
3Sees your ad later
A
Clinic ASponsored
Still dealing with back pain?
Instagram · FacebookBook now
While scrolling Instagram or Facebook
Booked, from traffic you already had.
Part of 01 Found · works hand in hand with WebsiteGoogle AdsLocal SEOAI Search (AEO)
What we believe

Google is intent. Meta is interruption.

On Google, people are searching for care right now. On Facebook and Instagram, they're scrolling, and your ad interrupts them. There's no guarantee they're looking for a chiropractor at all. That's why we don't use Meta as the main source of new patients. We use it for what it does best: bringing back people who have already shown interest.

INTENT · GOOGLE, SEO, AI SEARCH
They're looking for care.

Someone in pain searches, finds you and visits your website. This is where your new patients should come from.

Our role for it: the main source of patients
INTERRUPTION · FACEBOOK & INSTAGRAM
They're scrolling.

Your ad appears between friends' posts and videos. Perfect for reminding someone who already visited your site. Weak for finding patients from scratch.

Our role for it: retargeting, bringing visitors back
The leak retargeting fixes

Most visitors leave without booking. That's not the end of it.

Only some of the people who visit your website book on the spot. The rest are just as interested. They're at work, they're comparing clinics, they tell themselves they'll book tonight, and then life gets in the way. You've already paid for that visit, through a Google Ads click or the work behind your rankings. Retargeting makes sure it isn't wasted.

YOUR WEBSITE VISITORS
Book on the first visit
Leave, meaning to come back
Brought back by retargeting
Illustration only. Shares vary by clinic and traffic source.
Tape on the leaking bucket
More patients from the same traffic means a lower true CAC.

Every visitor you win back is a patient you already paid to attract. Retargeting is the cherry on top of the whole system: it seals the funnel so nothing leaks out, and brings your cost per patient down over time.

How it works

From a visit that didn't book, to a patient in your chair.

STEP 1A pixel on your website

We add Meta's tracking pixel to your site, so we know who visited and who booked.

STEP 2A local audience of visitors

Everyone nearby who came from SEO, AI search or Google Ads and left without booking.

STEP 3Our ads in their feed

On Facebook and Instagram, a reminder of the clinic they already looked at and the care they need.

STEP 4They come back and book

And our Patient Success Team calls them within 60 seconds, like every other lead.

The creative

Ads worth stopping the scroll for.

On Meta, the ad itself does the heavy lifting. We create every creative for you, in the formats that work in a feed, and keep testing new ones against the current winners.

Video adsShort form video built for Facebook and Instagram feeds, stories and reels.
Doctor on cameraYou, speaking directly to the people who already looked at your clinic. Trust before the first visit.
Patient testimonialsReal patients sharing real results, the strongest proof there is.
Static & carouselImage and carousel formats alongside video, for every placement.
The exceptions

When Meta leads the way.

There are two situations where Meta becomes a primary source of new patients, and we plan for both.

EXCEPTION 1
A brand new clinic

A clinic with no reviews is a hard sell, even to someone actively searching. So for the first month or two, we run a launch campaign on Meta to build awareness in your area, get your first patients through the door, and collect the reviews and testimonials that prove you're worth booking.

Once that foundation is in place, we move to intent based marketing, where the patients actively looking for care are.

EXCEPTION 2
A market with little search demand

In rare cases, not enough people in an area search for a chiropractor to fill a clinic through intent alone. There, we run a full funnel Meta campaign that takes people from education all the way through to booking.

We only do this when our research shows search demand really isn't there.

What we do

Everything that goes into your Meta campaigns.

From the pixel to the creative to the dashboard, we handle it end to end, and judge it on the same number as everything else: your true cost per patient who showed up.

01Pixel & tracking setupMeta's pixel installed and connected, so every visit and booking is measured.
02Local retargeting audiencesBuilt from nearby visitors who came from SEO, AI search and Google Ads.
03Smart exclusionsPeople who already booked stop seeing ads, so no budget is wasted on them.
04Video adsShort form video for feeds, stories and reels, created by us.
05Doctor on camera adsThe doctor speaking to the viewer, building trust before the first visit.
06Patient testimonial adsReal patient stories turned into ads.
07Static & carousel adsImage and carousel formats for every placement.
08Creative testingNew ads tested against the current winners, continuously.
09Frequency controlEnough to remind, never so much it annoys.
10Launch campaignsFor brand new clinics: awareness, first patients, reviews and testimonials.
11Full funnel campaignsFor the rare markets without enough search demand.
12Live dashboardSpend next to revenue, and your true CAC, any time you want to look.
FAQ

Questions clinic owners ask about Meta Ads.

Why don't you use Meta as the main source of patients?

Because Meta is interruption, not intent. People on Facebook and Instagram are scrolling, not searching for care, so there's no guarantee your ad reaches anyone who needs a chiropractor. Intent based channels like Google, SEO and AI search bring in patients who are ready. Meta's strongest role is bringing back the ones who visited but didn't book.

I'm opening a new clinic. Should I start with Meta?

Maybe. There's no one size answer. It depends on your market: the search demand in your area, the options available and what your competitors are doing. We research all of it first, then decide on the best strategy. That might be Meta, Google, or both. For many new clinics, Meta is a good option, because a launch campaign builds awareness and brings in the first patients, reviews and testimonials that make every other channel work better.

Do I need to post on social media?

No. Retargeting ads run whether or not you post. Many of our clients do very well with almost no social media presence at all.

Who makes the ads?

We do. We create every creative, from video ads and doctor on camera spots to patient testimonials and static or carousel ads, and keep testing new ones.

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How many visitors leave your website without booking?

Book a free discovery call and we'll show you how many you could win back.